Frequently Asked Questions
What steps are being taken at Norfolk Lodge & Suites to ensure guest safety?Norfolk Lodge & Suites has taken multiple steps to ensure guest and staff safety including:
- Sanitizing with materials from EcoLab specifically for the COVID-19 virus.
- Changing all bedding and shower curtains in each check-out room
- Following industry suggestions to clean and sanitize each room after check-out
- Leaving room vacant for up to three days after a guest checks out
- Sanitizing common areas multiple times during the day
- Making hand sanitizers easily available to guests and staff at the front desk and in other public areas with high touch points.